What exactly is user-generated content? + Examples |

May 1, 2024

How did Meta create a platform that makes $44 for each member? What is the way to make LinkedIn earn $8 billion charging everybody, premium members included and recruiters for employers?

Look at businesses that earn billions of dollars in social media. You'll discover the value of their businesses is tied to their users. User-generated content is the key that powers these businesses. This is also the reason behind online community forums, brands communities, Discord servers medium, as well as the comments section of blogs, if they have the term. As a community platform, we're privy to the very first experience of the various ways UGC makes for thriving communities-many of which turn into up to 8-figure companies in their own right.

In this article, we'll be discussing:


   

  • HTML1 What types of content generated by users.
  • What makes it so useful (plus pros and cons).
  • Examples of UGC.
  • How can you access UGC for promoting your company or brand.


What is User-Generated Content (UGC)?


The term "user-generated" refers to the content that is created by users on websites, rather than its creators regardless of whether it includes text, video images, text, or anything other than these. A majority of social media platforms are based on content created by users but there are also other websites, like forums and websites as well as online community. Most of these platforms operate using commercial models, in which the platform provides an application and users produce the content.


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Even if you're not the large social media corporation, it's possible to utilize UGC to your advantage. In particular, the majority of people are successful because of UGC, which is when users gather to form groups, study something that interests them and engage in great discussions.


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What exactly does UGC mean? UGC creates businesses


Do you remember the app Clubhouse? It was marketed as a premium app to listen to music and was estimated at 4 billion dollars by 2021. It was a premium service (you needed to be invited) and featured frequent guests from famous personalities such as Oprah Winfrey, Elon Musk and Kevin Hart, and it became a massive success.


Elon Clubhouse


But as the pandemic restrictions were lifted, Clubhouse had a tough to retain those users. Recently, they laid off its employees. And Clubhouse's active users have declined for several years-about 10 million each week, compared to Pinterest has 482 million users/month.


Threads is an intriguing example. The platform has reached 100 million active users within four days! Within the next 220 days, it reached 60 million. The growth seems to have been largely stagnant, though Meta does not make it publicly available any longer.


Threads - Statista


Source: Statista


160 million people using Threads is nothing to sneeze at. But, it's competition X (Twitter) is home to more than 600 million month.


Success or failure for these platforms, as well as their billion-dollar valuations, depend on two aspects: 1. Do people show up? 2. Are they able to create materials? This isn't really an issue that is important.


We see that also in the membership community. We have discovered that we are able to model with 93% accuracy the likelihood that an online community will succeed or fail. Two elements are essential 1). Do people sign up? 2. Do they have a relationship? The data was so powerful that we've decided to develop an application that goes further than hosting UGC and allows members to meet with one another.


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The basis for that is the concept of social networks. The theory of social networks suggests that social networks serve as the foundation for the human community. What makes Facebook an one of the largest platforms, with over three billion users? Perhaps it's because Facebook is built on private, intimate social networks. Sometimes, you're upset with an acquaintance you've met who you follow on Twitter and you decide to remove your account. If Facebook is where that you keep in touch with your mom or grandma, and also trade things from your garage, then you'll be able to keep it.


In order for UGC to actually build a business, it can't only be about launching material into the air. Infinite creation of AI social media-generated content doesn't offer the most effective strategy to expand your business.


That's the reason blogs, social media, and reddit-the real value of these sites is in their interaction.


     UGC is the term that describes engagement. Writers. People who read content. If you don't possess UGC and do not engage.


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User-generated content can have advantages and drawbacks


The content created by users offers a lot of advantages for those who manage platforms.


   


The magnitude: Keeping their users active could increase the speed of content creation much faster and further than could be achieved by a small firm or website. The social media giants make only a small amount of content. In fact, YouTube estimates that around 500 hours of video content are uploaded each minute! It's impossible for any company to create the same quantity of content, no matter how much AI.
   


User-driven conversations on the internet are full of weird and wonderful topics people discuss online. UGC allows users to create content and conversations they care about.
   


A variety of perspectives: UGC gives people voices-especially people who do not usually have a voice in media. Everyone can participate. Everyone has the ability to express their opinions.
   


The phenomenon of the network of the network effect term that describes how platforms and communities become more valuable each time a new member added to them.
   


Improving customer experiences: For an organization or brand, User-generated content could be used to improve customers' experience and customer service; for example Apple's Customer Community includes users who respond to Questions and answers on their own terms.
   


Apple support community


There can be some drawbacks of content generated by users:


   

  • False information and misinformation: Because there are no gatekeepers, UGC claims that anyone can make anything. At 55 percent, with Americans saying false information is an issue that should be dealt with, UGC can be a element of the issue.
  • The words intimidation and bullying UGC made by content creators as well as individuals who respond (e.g. through comments) could refer to intimidation or the use of bullying or targets a specific segment or.
  • Moderating for the community host as well as social media businesses, moderation has evolved into a vital element in hosting UGC.


Don't be discouraged by this in allowing users to create content. Many of the negative impacts can be mitigated through the proper guidelines for community moderation and rules. Giving users the opportunity to aid in moderation will go far (e.g. the "report this post" button). ).


If your customers put their efforts and time into a place they love, the vast majority are hoping that it will be fun. Most of them are happy to help with moderation.


Pros and cons of the content created by users


   

  • Scale content creation fast
  • Invoke a variety of perspectives and voices
  • increase organic reach and conversation
  • UGC will introduce new users to the site (e.g. when it's shared) increasing the number of people who use your platform.


Cons of user-generated content


   

  • There is a greater risk of receiving inaccurate or incorrect information
  • Intimidation and bullying
  • The need for moderation


The content created by users


It's a Mighty Network


A Mighty Network is a Community platform which gives hosts the capability to unite communities, and change lives. Members are able to participate in discussions live, participate in workshops, and events along with livestreams, as well as other events. Communities that are successful have a the highest levels of engagement among members. (See the following examples ).


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Instagram


The application for sharing pictures was created with the intention to let users share pictures with filters. It quickly expanded to include more options similar to Reels and boasts more than 2 billion users.


Martinus Instagram


YouTube


There are 30000 hours of new videos posted on YouTube every hour. You'd need more than 1900 years to just go through the most recent uploads of videos. YouTube is a monster with regards to UGC. And it's not surprising that with 30 % of young people consider YouTubers their "dream job," YouTube has made a mark on the imagination of people around the world. Whatever the case, whether YouTube is able to earn money and earn revenue through their views or otherwise, YouTube is a juggernaut to UGC.


Mr Beast Image


Blog Comments


The trend is not as widespread nowadays, however the idea of creating blogs and gaining blog feedback was the norm for content created by users. This trend on certain blogs and, more specifically, blogs like Medium. Certain news sites online do it also.


Medium - snip


Local Reviews


There's been lots of talk on social media. However, reviews for restaurants, attractions such as. on Google or Yelp can be a fantastic instance of UGC.


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Review of Products


Similar to local reviews, where you can read reviews about items prior to buying anything at Amazon or another internet-based retailer .


Forums


If you've spent any time in the social media websites like reddit and Quora, you'll see that there are thousands of users who hang out in those places creating the content that keep the platforms running. Reddit is expected to boast 53 million active users in 2025.


reddit


Strategies to unlock UGC


1. Create amazing content


The first and most important thing is that UGC will likely come from content that is of high quality. There are numerous software tools available to assist you in creating a lot of content. In terms of technology, you can make endless AI text, and then share it.


However, the best content it stands out and creates conversations. If it is genuine, it prompts readers to take action and share their ideas and thoughts. They also make.


mark Rober


2. Create niche spaces


You should think about who runs the algorithms. Hootsuite says that the average percentage of engagement for an page post on Facebook Page message is 0.07 percent. What type of UGC can thrive within an online environment that doesn't get seen? Do you want to make material that nobody will ever see?


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It is recommended to create space that is not based on algorithms for people to collaborate and exchange ideas. Email. Online communities. Chat rooms. Apps. You need to create spaces that don't depend on algorithms in order to gain access UGC.


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3. Memorable social media campaigns


While algorithms may change, UGC is still possible by using social media to promote campaigns. Pick your preferred platform and then develop content that is engaging. Also, you can find innovative strategies to draw attention of people. Incorporating a contest or reward for contributions can help to increase participation!


Wendy-s


4. Reviews


One of the most important types of UGC for companies is reviews, testimonials, along with other types of positively rated feedback (negative feedback can be valuable, but in a different way.) Getting UGC from review sites when you're selling a product and even locally-based reviews if you're using Google is crucial as more and more people are influenced by reviews when making buying choices. Also, if you're using testimonials on your website, UGC can be really beneficial in that regard as well.


In the event of obtaining UGC feedback, be sure to inquire. Simple steps to entice users to post reviews or rate can make a an enormous difference in the amount of activity.


5. Gamify Donation


If you're in the market for UGC gambling, making it a game your entire experience can help. Like Apple's support team is heavily influenced by its members, including a vast variety of volunteers that can assist with questions. The process has been transformed into a game through achievement points, and an exclusive community of the best contributors. By incorporating rewards and gamification to inspire content creation.


Conclusion


At the end of the day, the content created by users is extremely effective. Major brands across the world use UGC in order to boost their worth. It doesn't matter if it's billions of people making content, or a community that shares the things that inspire them, UGC taps into human imagination in a manner that's awe-inspiring.


Then Read: 11 kinds of online communities that flourish

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