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Your "About Us" page is among the foundational elements of your site.
This is more than details about your business It's at the center of your brand story, where you connect with potential customers in a meaningful way.
If you're trying to design pages that connect with visitors, inspires trust, and helps build your brand's image You're in the right place. In this article we'll go over what the page needs to include, provide real life examples, as well as give you tips to create an outstanding page to your website.
What exactly is an About Us page?
A About Us page tells your the story of your business. It's where you share who you are, what you do for a living, as well as what you're passionate about. This is a crucial opportunity to build trust with visitors.
A good example is an earth-first lifestyle brand could share its mission statement and focus on the way they plant trees with every purchase.
A brand for kids' toys might tell the story of its founder of struggling to find ways to meet their kids' unique requirements or preferences before finally establishing their own.
Food founders can talk about how they grew in the family and how particular food choices influenced their growth. Then, they could explain their desire to source ingredients that help others get to know their community or reach health goals.
Its About Us page can also be a resource for prospective investors and other third parties to access historical information on your organization, download brand assets, and locate journalists. It might share stats and discuss the leadership of your company and provide links to other information on media relations.
Instead of product pages or other promotional content In contrast to promotional articles or product pages, an About Us page seeks to be the answer when people come to your site and ask, "Who's running this store?" "Why did someone start the store?" "Is this an organization that I can believe in?" "I wonder if this is something I should be involved in?"
What is the significance of an About page so important?
The About page of your website provides information on your business and the person you're a part of who you are, the reasons that led you to create your business and the values you are standing in.
And that background builds trust and builds a solid relationship with the visitors.
However, the advantages don't end at that point. A strong About Us page also:
- Differentiates you from rivals. This is an opportunity to highlight the things that make you stand out. For example: "We're the only company that hand-stitches all our garments and guarantees the finest workmanship."
- Humanizes your brand. Your About Us page puts a name (and an underlying narrative) for your business's name. As an example, "As a busy mom of three children, I began this business because I know that it can be difficult to make time for yourself."
- establishes credibility and proficiency. Sharing your experience, qualifications as well as your brand's core values shows customers they can rely on you to provide. It is possible to say "Our founder has over 15 years of experience in the renewable energy industry and was featured in Forbes, Bloomberg, and The Wall Street Journal."
- Improves your SEO. About pages give you an chance to incorporate keywords naturally to make your website rank higher in result pages for searches. Example: "At [Company Name] We're committed to offering top-quality [keywords, e.g., 'eco-friendly cleaning products'] that will aid you in keeping your home clean and green."
- is the key to conversions. An appealing About Us page can be the turning point to turn browsers into buyers. Example: "Join the thousands of happy customers who made the switch to our top-quality, all-natural skincare products -- your skin will appreciate it!"
Do online stores require an About page?
A About page is essential for stores that sell e-commerce.
Why?
Since shoppers aren't able to be able to touch or feel your merchandise in person. They can't walk into your store online and feel a feel for your brand. The About Us page is often their first (and often the only) chance to connect to you on a more personal scale.
The research supports this. A study of the Nielsen Norman Group has shown that About Us pages that prioritize trust building are among the top performing. According to Harvard Business Review an effective narrative for a company will increase the importance of services or products.
There is a need for to have an About Us page because it will result in real business benefits.
What to include in the About Us page
Every About Us page is unique and unique, much like your business. The key is to include all the details that are necessary to show your brand's personality, your leadership's experience and attributes along with your mission and purpose as an organization (your "why").
There aren't all aspects that will be required for each site Here are some to think about:
Mission statement
Your mission statement includes your mission, values and objectives. It's a concise declaration of your activities and how you accomplish it, and why it's important.
A mission statement can give customers a clear sense of the motivations behind your business. It helps them understand not just what you sell as well as what you stand for. More than a formality, it's a chance to leave an impact on your the people who visit.
When you are drafting your purpose statement, think about the following aspects:
- Unique value proposition. What is it that makes your company, product, or human assets stand out?
- The target customer. Who do you serve who, what is their reason, and how do you meet their requirements?
- Impacts on the world. How does your business seek to improve your profit margin?
- A vision for the future.What do you want to gain as a result of managing a profitable business? What are the reasons why customers, stakeholders or investors?
Value proposition
Your core value proposition is a clear statement of the main benefit you offer -- the one thing that is essential to your target customer.
A compelling value proposition must:
- Concentrate on the benefits not attributes. How does your product or service make the clients' lives easier?
- You must be specific and applicable to your intended audience. Be sure to address your ideal customer's needs and needs.
- Make your offering an emotionally compelling one. Explore the motivations for why you are offering something important.
A compelling value proposition goes far beyond the surface level. It's true the brand's benefit is to save people money, but that's fairly dull. You could instead say you help families afford stylish, long-lasting clothing that will help students fit in at school and feel comfortable year-round.
Be patient with this one. Achieving it correctly could mean the difference between a missed opportunity and a lifetime customer.
Social Evidence
Everyone is always seeking an assurance that they're doing the right thing. Sometimes, this assurance may just be from other people who have made similar choices. That's why trends go off and peer pressure can prove very efficient.
Social proofis the technical term used to describe this phenomenon where people look to the behavior and attitude of other people to help guide their behavior, or to support their decisions.
In the online world social proof is critically crucial because it can help to add legitimacy. In the face of increasing fake content as well as photoshopped images it can be difficult for people to gauge authenticity, and social proof could help.
The online shoppers aren't able to see or touch your products in the real world. They can't gaze at you and get a sense of the trustworthiness of your business. They rely on other people's experiences in determining whether they're genuine.
In the context of Your About page it is possible to make use of social proof in the form of:
- Testimonials from customers. Include glowing testimonials from happy buyers.
- Review of the product. Present star ratings, as well as in-depth reviews from actual users.
- Social media feeds. Integrate real-time updates of your social media profiles that demonstrate how your customers interact in conversation with your business. Add social media links, too.
- Credentials of trust. The seals are from trusted third parties like the Better Business Bureau.
If done correctly when done correctly, social proof appeals to the human desire to follow the trend and give hesitant shoppers the assurance they require to click "add to shopping cart."
Highlights from the press
Press mentions or features are another effective form of social proof you could add to the About Us page.
Well-known publications give your brand credibility and importance. They're a proven trust signal. That's why so many landing pages feature the words "As you can see on ..." area.
If you include press-related mentions in your About page:
- Highlight recognizable publications. Concentrate on publications your audience is likely to know and have confidence in.
- Make use of logos or highlighted images. Make the mentions visually engaging and scannable.
- Include snippets or quotes. Provide a sample of the comments made about you, especially if it is a confirmation of your primary of the prop.
- Link to the full content. Let interested readers dive deeper and understand the background.
If you've been successful enough to be able to accumulate a variety of press features to choose among, choose a blend of publications that are well-known and press mentions that reflect the unique aspects of your business and connect with your target audience.
The core values
Your firm's values determine how you do business. They're the unchanging beliefs which guide your choices as well as your company's culture as well as your branding identity.
Consumption driven by value has been growing. The inclusion of your brand's values can help customers understand your values beyond the fact that you make profits. It gives them a sense of your values and bigger goals.
In order to make your beliefs compelling on the About page of your website, try to
- Be specific and actionable. Do not use generic phrases and concentrate on real brand values that will guide your day-to-day activities.
- Display, not simply talk about it. Provide concrete examples or stories of your values in action.
- Connect them to your experience for customers. Explain how your values translate into benefits for the customers you serve.
- Make them visually engaging. Make use of images, icons, or other formatting techniques to make your information simple to comprehend and retain.
Videos and imagery
Innovative visuals show off your product as well as convey the personality of your brand, and build an emotional bond to your clients.
Images and videos also give an image on your company and trigger an emotional reaction. They also cut through text, making your About Us page more scannable.
Here are some examples of images and videos you should consider:
- Behind-the-scenes photos or videos. Display your team's work, your workplace, or even your process of production.
- Customer photos or videos. The authenticity of the content is more important than production value in the majority of situations. The content created by the user is highest quality in authenticity.
- Imagery with aspirations. Capture the lifestyle or experience you would like to convey with your company.
- Close-ups of products or 360-degree views. Offer customers the chance to see the most important features and benefits from up in detail.
- Illustrations or infographics. Explain your business's mission and values or your business's goals using images which are more appealing than text blocks.
History
Your company history is the tale of how your company began to take shape. It's the journey that takes you from a dream into a recognizable brand.
It gives your customers an understanding of the roots you have and also your evolution. They are able to get to know the source of your vision and beliefs, and it creates an emotional arc that they could take on and trust.
When crafting your history section:
- Beginning with the "aha" time. Was it what inspired you to begin your business? What issue were you seeking to address?
- Note key moments. What were the important turning points, or successes in your journey? How did you develop and evolve?
- Emphasize the human element. Who are the most important players in your company's story? What obstacles did you have to overcome and how did you overcome the obstacles?
- Link it back to your purpose. How does your history inform your current values and approach? What is the one thing that has not changed throughout your journey?
Write a compelling story that highlights the heart and the hustle that drives your business. Highlight the long evenings, the curve of learning as well as the achievements.
Nine About Us page examples to start you off
The nine different About Us examples demonstrate the different styles and features available for different business needs. Use them as an inspirational starting point to create pages that reflect your brand and includes every one of the essential elements discussed earlier in this article.
1. Badeloft Luxury Bathrooms
Badeloft is a boutique company that offers high-end bathroom accessories particularly bathtubs. The About Us page is a an excellent example of telling stories.
The first thing to note is that they have nailed the brand's message.
Three high school friends who are united in a common frustration with the luxury bathroom market, decide to create their own business.
They also lay out their purpose and strategy in a manner that makes them feel real and centered around their customers.
Their goal is to provide the ultimate bathing experience in every bathroom. an "ultimate bathroom experience."
But the real showstopper is the proof of social media. There are glowing reviews on Houzz (a top site for inspiration on home decor).
Additionally, they have Instagram photos from actual customers showing off their gorgeous Badeloft tubs.
The pictures aren't just beautiful they're proof that people love their products.
Badeloft's About Us page works because it's not just about their products. It's about the shared love for great design, a commitment to customers and an experience you can't help but get invested in.
2. Offerman Woodshop
Offerman Woodshop is a collective of woodworkers with a high level of expertise based within East Los Angeles that focuses on sustainable joinery as well as traditional techniques.
They have an About Us page shines with the energy, enthusiasm and a deep commitment to their craft and community.
The homepage opens with a brief description of the company's values, which include an emphasis on quality craftsmanship as well as sustainable practices and strong local partnerships.
This reflects a brand who cares about its impact and its foundations.
But where the page really comes to life is in the team profiles. Each woodworker, from founder Nick Offerman to the newest new recruit, receives an opportunity to showcase their own unique story, favourite projects, as well as their personal quirks.
These aren't just resumes -- they're stories that make you feel like that you're talking to the group in person.
Offerman offers alumni profiles too which are a tribute of the relationships that they have built.
And by highlighting each member's distinctive background and hobbies They show the world that woodworking is an art that welcomes all.
Alongside the conversational, warm tone, these personal touches make the About Us page that feels more like a warm welcome than an overview of the company. It's an authentic glimpse into a tight-knit team that is united by the love of wood, craft, and the sense of community.
3. myLAB Box
myLAB Box is a pioneering business that provides home health tests made to be user-friendly to use, safe, and discrete. Their About Us page builds trust and trust in an incredibly delicate industry.
The first page begins by highlighting their mission -- empowering individuals to manage their health.
They are proud of their commitment to quality, innovation, and customer satisfaction, positioning them as a reliable partner in health.
One standout section is "Private and discreet". In this section, they tackle the most common issues associated with the traditional laboratory testing (time-consuming and costly, as well as stressful) and offer their services as a answer.
This shows they understand their customers' needs.
The founder story gives a personal note. It explains the company's origins through a personal way.
When they share their experiences in traditional tests, they create a "we've been there" bond.
In the end, the team section can be a great builder of trust.
Medical advisors who have impressive qualifications, customers are assured that they're with the best of hands. It is important to note that they utilize genuine photos and not generic imagery to gain trustworthiness.
The tone throughout is warm and encouraging. They do not present themselves as a service and a dependable partner.
4. Marey
Marey is a family-owned business offering affordable and innovative tankless water heating systems since 1955.
The About Us page is a compelling mix of the company's story, its mission, as well as principles that provide a concise image of what they stand for and the values they represent.
The site begins by introducing the company's origin story, tracing its roots back to the founder Mariano Reyes and his vision to provide sustainable and endless hot water in his native Puerto Rico.
This history confirms Marey as a consistent leading force in the industry.
The "Who We Are" section provides a personal persona to the brand with the twins of a brother and sister now as the brand's chief.
This legacy of the family adds an dimension of authenticity and warmth.
Perhaps the most important element is their clear articulation of their mission, vision as well as values.
From their commitment to energy-efficiency and their emphasis on affordability and dependability and reliability, they create a vision of a firm that takes care of its customers as well as the environment.
Although the site could benefit from more visuals and social proof it nonetheless does a great job of telling a consistent captivating brand story.
It gives the reader a an impression of Marey's knowledge, values, and dedication towards innovation -- all essential qualities for building trust and loyalty.
5. Burning Man
Burning Man is a global group of makers, artists, and community organizers united by the principles outlined in the "10 Principles".
The About Us page serves as a central hub. It provides an outline of their mission and encourages visitors to explore multiple pages covering their mission, history as well as ways you can get involved.
The site begins with a short introduction that highlights the scale and scope of Burning Man's effect.
From there, the page offers clear pathways to dive into the deeper. The clickable boxes allow you to look into the mission of their organization, its history and timeline, and ways to become involved.
This hub-and-spoke design makes the details manageable, allowing the user to decide on their own journey.
In spite of the necessity to incorporate more interactive and visually appealing elements, the structure provides a clear overview while encouraging further engagement.
Overall overall, the Burning Man About Us page is a complete description of their intricate organisation. With a clear theoretical foundation as well as clear pathways to learn more, they invite the reader to learn more than just comprehend the organization, but also to join their worldwide community.
6. Ryanair
Ryanair is the biggest airline in Europe. group that covers over 240 destinations in more than 40 countries. The company's About Us page is a excellent example of an extensive info hub that serves a vast variety of stakeholders, including investors and customers, to partners, employees and potential customers.
The site begins by providing a concise, clear intro that outlines the company's position in the market and its the reach of its services.
Their emphasis on their dedication to sustainability straight off the bat is a smart choice, especially given the growing importance of sustainability to every stakeholder group.
There's a large section for the latest news.
This shows transparency, and helps keep people informed of the company's activities and achievements. This element also keeps the site current and up-to-date.
However, the true essence of the About section is in the clickable categories. From our Network to Sustainability, to Investors and more, each section is tailored to the particular information needs of the various stakeholders.
This specialized approach is aware that a corporate about us website isn't a one-size-fits-all solution, and needs to serve multiple audiences.
In the case of investors and partners who are interested in becoming potential partners for investors and partners Our Network and Our Fleet sections offer crucial operational information. Job seekers should read The Our People section is key. And for environmentally-conscious customers, the Sustainability section is a must-read.
Although the layout is normal for a corporate website, the structure is great in delivering relevant details to the appropriate users.
7. Fuji Electric
Fuji Electric is a global maker of top quality energy and technology products with a century-long company history of innovation.
Their About Us page reflects their status as a reputable company leader in the industry and emphasizes their experience, trustworthiness and dedication to their customers' success.
The page begins with a compelling message of value that demonstrates that Fuji Electric is more than only a producer -- they're a partner invested in helping businesses overcome challenges.
"The "Century of Innovation" section is a highlight which celebrates Fuji Electric's centennial.
The timeline of key milestones, from manufacturing electrical machinery in 1924, to constructing their first hydraulic engine in 1936, demonstrates their legacy of expertise and the pioneering spirit. This history of innovation builds trust and credibility.
The page then directs website visitors to more specific areas, from Product and Locations to Customer Service along with Tech Tips.
It meets the varied information needs of their corporate clients, be they partners, customers, or employees.
The overall style is professional and suitable for a global, large corporate. The emphasis is on the substance of details, not flashy designs or a narrative.
The overall Fuji Electric's About Us web page provides an overview of the company. While it may lack the warmth or engagement of smaller brands, it communicates their scale as well as their capabilities and dedication to excellence and innovation.
To reach their intended audience of huge-scale technology and energy customers, this approach likely instills confidence and trust.
8. World Vision
World Vision is a global human rights organization that aims to empower children and families to fight the effects of poverty and inequality.
The About Us page is a testimonial to their commitment as well as their mission-driven faith, years of courageous, caring actions.
The page immediately captures the attention of viewers with its powerful and emotional language. Phrases like "Going until the very end. The place where no one else will go." and "Dangerously soft-hearted."
Their faith's centrality is an ongoing theme, while clearly stating their commitment to serving every child, regardless of religion. This balance of conviction and acceptance is striking.
Their timeline is powerful. It's a story of consistent and courageous actions from the humble beginnings helping a little girl to now serving millions.
For instance, challenging the church on AIDS or helping Vietnamese refugees display a desire to take unpopular but necessary stands.
The images of children throughout make for a strong personal bond.
These visuals drive home the true, transformative effect of the work of World Vision.
Overall, the World Vision's About Us page is an outstanding way to communicate its mission, beliefs, and impact with a style that is inspiring.
Six tips for a great About Us page design
Making a great "About Our" page involves more than simply laying out the components mentioned previously. Here are six practical suggestions to assist you in creating an attractive page and is a hit with your target audience.
Favor authenticity over the stock
Charts and images that are original beat generic stock photos any day. Why? because they show the real you.
The stock photos may be helpful, but they don't tell your unique company story. They're like using someone else's photographs of family members in your personal album. This doesn't really feel real.
If you make use of photos of your team as well as your product or your office space gives your customers an authentic glimpse behind the workings. They get to see the people behind the brand, the process behind the products.
It also helps build trust and creates connections.
The same goes for informationgraphics and charts. Data visualizations that are original help users to comprehend and accept the story you tell in a way that common graphics cannot.
The Nielsen Norman Group study offers a few more details about the value of trust with respect to About Us pages:
"Perhaps the most noteworthy trend that emerged in our most recent study is that people now demand companies to demonstrate a heightened quality of honesty and transparency not only on their websites, but in every interaction a person may have with the organization. Today, more than ever, consumers are skeptical of companies and can easily discern the complexities of business jargon, corporate lingo, and stock photography.
Companies that present themselves as customer-focused, human, and easy to get around."
Check page responsiveness
The About Us page needs to be beautiful and perform well on any device. That's where page responsiveness comes into play.
Responsive design implies that your webpage adjusts automatically to the device it's being read on. It doesn't matter if it's a monitor for a desktop, a tablet, or a smartphone the content you publish is easy to browse and interact.
No zooming, no scrolling, no frustration.
Why is this so important? because more and more users are shopping and browsing through their mobiles.
In the event that the About Us page isn't responsive and responsive, you may be missing out on a potential customer who gets frustrated with the drab mobile interface.
Lower load times
Load time relates to how long it takes your website to show up in the browser.
If the About Us page takes too lengthy to load, future clients may abandon your site before they even see what your company is all about. That's a missed opportunity to connect and convert.
Fast load times boost the conversion rate and increase search engine ranking (Google is a fan of fast sites! ).
There are plenty of ways to accelerate the process:
- Reduce request for HTTP. Every element on your page (images styles, scripts, and images) requires the use of an HTTP request. Reduce the number of HTTP requests on your site. the amount of HTTP calls.
- Allow web browser cache. The browser tells the visitor to store parts of your site so that they can load quicker on subsequent sessions.
- Use a content delivery network (CDN). CDNs disperse your content over servers in a chain, to ensure that visitors access your site on the nearest server their location.
In addition, if you wish to determine the load time on your About Us page, you can use tools like Google PageSpeed as well as GTmetrix. These tools will also provide concrete strategies to improve the performance of your website.
Looking for a place to begin? If you have a website that is built on WordPress, Jetpack Boost offers easy-to-implement tools that can be used for evaluating and improving the efficiency of your site.
Take a look at the fold
When you're designing your About Us page, you could hear someone talk about "the fold." The fold can be described as the bottom of an individual's screen.
What is the significance of this? Since whatever is "above the fold" is the first thing a user sees first, without having to scroll. This is the most prominent space for your website which is your opportunity to make a great first impression.
Think of it like an open-air storefront display. You want to put your best stuff up at the top to get people to come in and see more.
So what should go above the fold on the About Us page? Here are some ideas:
- The headline must be compelling and conveys your unique value proposition.
- Eye-catching visuals that showcase your brand personality.
- An easy and succinct outline of who you are and what you accomplish.
- An appeal to action that inspires first-time visitors to keep exploring.
Don't try to squeeze too much up there. Be clear, focused and simple to understand. It's important to draw attention, not overwhelm.
While the fold is important, it's not the end-all-be-all. Because of its flexible design, folds could be placed in different locations across different gadgets.
An excellent About Us page takes visitors to a different world, each section building on each other to form an intriguing story.
Direct users to take an step
It's important to remember that your About Us page isn't just an opportunity for you to talk about yourself, but it's powerful in driving to take action. And one of the best methods to achieve this is to include a clearly defined call-to-action (CTA) in the bottom of your page.
Imagine that you've been able to take your customer on a journey through your brand narrative. They're aware of the person you're talking to, what you stand for, and why you're awesome. This is the ideal time to invite them to take the next step with you.
Perhaps you're browsing through your products collection. or signing up for your newsletter. You can also follow you on social media.
Whatever the case the subject matter, your CTA should be specific, compelling, and in accordance with your overall branding goals.
Here are some CTA ideas to consider:
- Shop our latest collection. It's the perfect solution if want to drive sales and show off your brand's offerings.
- Join our community. It is an excellent way to build your email list or your social media following.
- Read our blog post. This is an ideal choice if you want to establish your company as a thought leader that will add value to your product.
- Get in touch. This can be a great option for those who want to open up a dialogue and build relationships with visitors or partners.
The key is to ensure that your CTA memorable and irresistible. Make use of action-oriented language, attractive design, and a clear value proposition.
Utilize numbers that are concrete
Numbers can be your best companion. They can add authenticity, credibility and accuracy to your story. But what sort of numbers are we speaking about?
Think stats like how many customers you've handled or how many items you've sold, or how your company has grown. Perhaps it's awards you've won, milestones you've hit, or time you've spent in business.
In this case, instead of telling people that you've had "a number of satisfied customers" it is possible to say "we've had the pleasure of serving over 10,000 satisfied customers." In place of "we've grown a lot" it could be "we've witnessed a 150 percent increase in sales during the past year."
Your achievements are visible and inspiring. They aid potential clients in understanding the size of your company, your knowledge, and your expertise.
However, a word of caution Do not go too far. You don't want to have your About Us page to read like a math textbook. Pick the most striking pertinent statistics, add them to your narrative.
A good general rule is using the principle of three. Pick three key numbers that you want to include, and then weave them into your story. More than that then you're at risk of overwhelming your reader.
It is also important to consider context. The mere fact of a number may not be a significant factor to the person reading it. What makes it truly memorable is when you combine it with the reason why it matters.
Let people discover what you're all about
Your story is unique Your About Page is a great spot to present your story.
Be aware that your About page isn't about your business It's also about why you're there. Show your passion, and being transparent and honest, and invite your visitors to join your journey.