STAKEHOLDERS

   Internal  

• The Product Team as well as the Payments
• CSM and Support

External

• Customer/Seller
• New Vendor
• The Present Payment Processors(Cards only)

   An OVERVIEW  

When a client churns or wants to migrate an existing subscriber their previous one and to their New Vendor, we have to transfer their subscription information which is saved within our system. Following that, we will move the newly signed-up customers into that New Vendor. This usually takes around 10 weeks.

   RELIABILITY  

Migrating active subscriber/subscription data from the system and handing over the existing tokens via our existing Payment Processors to the New Vendor. When the data is passed to the newly-established vendor, the Seller is responsible for cancellation of subscriptions on the System to ensure that there are no accidental charges or complaints from customers.

   SCOP SCOP  

• Transferring Active Subscriber Information Data from active subscribers Seller.
• Working with our current Payment Processor as well as the Seller's new Vendor to transfer payment tokens.
• The sole tokens that we can transfer are Credit Card tokens; due to compliance and regulations that the company isn't capable of moving PayPal tokens.

   PROCEDURE  

Subscription migration is a process that involves five different actions:

1. We will give active subscribers and subscriber lists based on the processing type and payment process.
2. The Processor issues an officially-signed Letter of Intent (LOI) to the firm that processes the token, which will indicate the fact that the token is to be sent to the New Vendor; The LOI could differ from Processor and the Processor.
3. Connect the Seller who is a brand-new Vendor with the existing payment processor to enable token transfer.

2.a. 2.a. The Current Processor will verify the AOC along with any additional PCI relevant data for New Vendor. New Vendor.

2.b. When the PCI verification Processor has been completed Then we'll provide the New Vendor with appropriate information on next steps in moving along with the timeframe, which includes (but is not limited to):

• Specific transport protocols for processors for sending and receiving token files. This may include distribution via PGP keys (Public).
• Schema for the file which is required from the vendor. the appropriate mapping ( should include the key, or attribute of these tokens).
• The processor is equipped with special procedures for decrypting and decrypt information.

1. Tokens will be provided for the newly established Vendor through the Processor currently in operation.
2. Seller is able to deactivate their active subscription so that there aren't any double charges.

   Prerequisites  

• New Vendor's website is PCI accredited.
• If you are receiving PAN numbers, additional security precautions as directed by the Processor must be followed.
• The store from which the subscription is to be transferred.
• Expected date of migration and the date of last billing.

   Requirements  

1. :

• New Vendors and Sellers can be linked to current Processors.
• Send a Letter of Interest for each processor.
• The details of Shared Information are available to subscribers who have active subscriptions. The information is separated by Processor.
• If Rebill reference numbers are shared, the numbers will be used as an identifier for the mapping of the tokens.

1. Seller:

• Give the most current Vendor contact information , and also provide the documents required for compliance.
• Set Cancellation/Deactivation date on the subscriptions they wish to migrate off of the System.

1. Current Processor:

• Connect to New Vendor and confirming compliance with the rules.
• Accept Letter of Intent then begin to distribute tokens for those who are the New Vendor.
• Co-ordinate with New Vendor for data transfer and also provide schemas for New Vendor. New Vendor.

1. New Vendor:

• Connect with current Processor.
• All documents of compliance must be provided according to the instructions of the Processor in charge.
• Locate the schema's details in the Processor as well as a rebill reference (Identifier) From .
• Distribute sample data from every Processor to be sure that data is correctly mapped.

   RISE Rise  

• Security of data information: Both Vendor and Seller are responsible for data security after it leaves the company's system. Sellers must make sure that data of the customer is processed safely.
• Rebills Seller must ensure that subscribers are finished cancelling their subscription prior renewing through to that New Vendor, to avoid being charged for two years.

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