Mailchimp evaluation: surveyed 112 of their previous customers about their top things (and they didn't like) regarding the marketing via email platform

Jan 7, 2024

Then, in this Mailchimp review, we'll talk to 112 previous Mailchimp customers regarding the advantages of and drawbacks in addition to the main reason why most of them decided to make the decision to switch to Email.

If you're searching for an effective tool for marketing your email, almost certainly you've discovered Mailchimp. Mailchimp is among the most well-known and well-known firms that can send email messages that are easily accessible. They've become an established brand in the market since they started their business back in 2001.

Today, Mailchimp is still a trusted email marketing provider. a great choice, but it would not be recommended as often if it wasn't for being the case.

It's certainly not without its critics. It's well worth having a examine the things Mailchimp customers liked about it, and the reasons that they resigned.

The number of users was 118 who reported using Mailchimp, and shared what features they enjoyed and disliked about it.

It's not going to suit every user, that's why we're sharing findings from these surveys in order to aid you in choosing the best tool to meet the needs of your business and personal requirements.

The significance of marketing your emails is paramount. An address book is crucial. If you establish the essential aspects of your company by using the correct software and tools, you'll be able to reduce a significant amount of labor (and expensive, duct-taped-together software hacks) in the future.

In this this article will discuss:

What Mailchimp can do well based on the feedback of previous customers

What Mailchimp cannot do is to perform, as per the comments of their customers

The reasons why people move to Mailchimp to Email

Discover what real users have to have to say about Mailchimp.

TL;DR

  • The majority of users choose Mailchimp for their free plans, emails templates and their analytics.
  • The former customers of the business have said that they chose to find a different mail marketing system because their free plan had too many restrictions and their paid plans were excessively. Others also said it was difficult to understand and confusing.
  • 14% of former Mailchimp customers said that they did not enjoy the service to any degree.
  • The people who previously used Mailchimp are now using it because it is cheaper, simpler to use and is all-in-one.

Discover the reasons why users have switched to Mailchimp for Email. Test it out for yourself and get unlimited email with a the platform that's simple to establish and already linked to other services. First 100 users. You can automate the process and create scheduled emails starting from the first day. Connect to .

What is it that makes the service that Mailchimp does well, based on customer feedback?

Mailchimp is among the most popular software for email marketing due to the motive. A lot of customers are satisfied with the tool and have been using it for many years and the no-cost version is a great basis for designers of all kinds.

Let's take a look at Mailchimp's features:

Price:Mailchimp's pricing is based on subscribers and features. Determine how many contacts you'll require. Then, select the one that has all the features you want. The cost increases when you add contacts or upgrade to more expensive plans.

Audience Inside your account you'll be able to manage a range of audiences, segmentation contact segments, segmentation profiles and tags that allow you to manage your subscribers list.

design:Mailchimp comes with email templates, as well as the design studio that emails use. It is possible to remove the Mailchimp logo in subscription plans that are paid.

MarketingSending mail is one of the main services offered by Mailchimp. The company also allows users to plan emails and web pages, pop-up forms, and the option to publish to social media.

Automation Develop automated processes that are simple or with multiple steps. Furthermore, you could build sophisticated automations that have several branches and beginning places as well as deep customer journeys.

Reports and insights:Mailchimp has A/B testing Multivariate Testing, A/B testing, and the ability to build subject lines. Plans with higher end features include functions like optimize send time and the capacity to distribute based on the time zone of.

Web site:Mailchimp also includes a site with unlimited pages as well as the possibility of obtaining the option of having a no-cost Mailchimp domain. It's possible to link your own domain name to the site using the plan of $10/month. You can purchase it for yourself by using Mailchimp's email service.

eCommerce: Mailchimp doesn't let sellers directly market their goods but you are able to connect +300 tools and gain this benefit.

Support Users who sign up for free receive assistance via email for 30 days. Plans that are priced at money offer email as well as live chat service. The Premium plan on the highest tier comes with assistance via phone.

The elements that were the most apparent in the over 100 ex- Mailchimp customers that we spoke to

Mailchimp has a free service.

In the survey, 90% of them said their top motivation to use Mailchimp was that it is cost-free.

The Mailchimp Free program allows you to have at least 500 customers, and to send out 1000 emails per month. There is a maximum of 500 emails that you can send per day. Free plans also include an online landing page and web-based support and email for the initial 30 days.

Though Mailchimp was recently criticized for changes to their free service (the amount of customers that are free has dropped from 1000 to just 500) It's a good option when you're starting your enterprise with a lower budget.

Email templates and personalisations

One thing which previous customers love about one of the things they enjoy about Mailchimp is the capability to customize email templates. According to the results of a poll that found the fact that 14% of past customers were happy to alter your color scheme and text fonts as well as various other ways to design the emails that you email. You can also find a wide selection of designs to pick from to find your ideal starting point.

One user commented that they liked "the easy and elegant designs templates" One user said that they had "lots of templates you can customize that are built within the email maker."

Because Mailchimp is an email that doesn't need coding creators, it is not necessary to know HTML or CSS for your emails to seem appealing.

Customer and analytics data

Another of the good things was the analytical tools provided by Mailchimp and being able to keep track of the customers. Every plan comes with an important report, tag as well as segmentation, as well as the ability to help with subject line. Plans that are higher-end come with A/B tests, in addition to other tools for optimization.

Sewing instructor and former Mailchimp users Monika Potaszynska says, "[Mailchimp's] analytics were very precise. It was possible to categorize my targeted audience faster with pre-set settings such as "didn't or have opened previous five mailers.'"

The bottom line is that Mailchimp is a top performer in the following areas:

There's no cost plan

You can use email templates which can be personalized. templates.

Monitoring of customer and Analytics

At the end of the day, when asked what people love most about Mailchimp 14.4% of those who responded said they were not happy with every aspect of the service. Let's look at what they did not like about.

What do Mailchimp actually do? in the opinion from customers who've tried this service?

There is no perfect platform for everybody, not even one as popular as Mailchimp. Most of the previous customers we heard from were not impressed with the cost or level of complexity on the platform in addition to the small plans offered for the Free service.

Costs for Mailchimp can be expensive quickly.

The most significant drawback to Mailchimp according to clients who've used it previously? Cost.

More than 30% of respondents said that their most disliked aspect was the price and they felt dissatisfied at the rate that Mailchimp's costs were increasing over the past couple of years.

Mailchimp has four plans offering advanced options, as well as a rise in cost depending on the volume of users. Only one is not free and tops at just 500 subscribers, with a limited selection. The details will be discussed in greater detail once we're finished.

There's an array of price combinations to choose from that can be difficult to decide the features you want. In addition, the feature you're searching for might be restricted to an costly plan. There will be a need to alter everything for access to it.

This is how the pricing strategies of Mailchimp will be applied to the initial amounts of subscribers.

As your lists grow, your monthly costs are likely to rise significantly, particularly if you are looking for higher-end features.

One thing people didn't dislike about the cost of Mailchimp is the overage charges. Mailchimp provides email sending limitations as it restricts the quantity of emails you're allowed to send out to your customers each month. This applies to every plan, and not just the ones with the highest quality.

This means that you are able to just send 1000 emails a month under the Free plan. If you opt for the premium plan, you are permitted to send 15 times the number of subscribers to your mailing list (so you could send 15,000 emails, in the case that your list is composed of 1000 subscribers).

Instead of waiting to perform it when your desire strikes, it's best to calculate whether you've got enough email to last for the length of.

Some users found Mailchimp to be quite complicated

Prior Mailchimp customers with whom we've talked of having different views on their experiences with Mailchimp straightforward or complex to use.

Though 21% of those who participated said that Mailchimp was simple to make use of, 33% claimed that it was difficult to understand. There were a variety of views on the issue. Some claimed it was a breeze and others claimed they were unable to build an email without much trouble.

The user complained that the interface was "all everywhere" One user complained that the process of sending emails with Mailchimp was affecting their computers to the degree that it was difficult to do anything.

The option to pick a restricted selection of choices

The free Mailchimp service offers you the chance to have as many as 500 customers, however, you can only send 1000 emails per month.

Additionally, you will not get access to essential features like email scheduling or tools to automatize your email with the no-cost package, and you'll also need to keep track of each of your emails with a manual approach.

Additionally, there's an additional reason why it's possible to use Mailchimp for no cost, however, Mailchimp clients only get assistance from their customer service reps during the initial 30 days following the moment they sign up, meaning it's your responsibility to deal with all issues that occur later.

The conclusion of the day, the fact that you can use every tool without cost is great, and you can't knock the no-cost plan at all. With a variety of businesses offering a cost-free software and similar features there's a chance you'll pick a different platform that best suits your needs.

That brings us to our second part:

What is the reason people are switching to Mailchimp instead of Email?

One of the major reason why people are opting to quit Mailchimp in favor of Email is the cost easy-to-use and feature-rich completely free service. They also like the possibility to manage their entire company all from the same location.

costs less costs less Mailchimp.

Pricing for the plans is simpler as the features offered by email are included in every plan. You only need to upgrade when the range of options grows. The prices of the plans are among the lowest among competitors.

This is the way in which costs for both Mailchimp can be compared:

Sometimes, the cheapest package from Mailchimp can cost more . If the number of clients you have grows, Mailchimp could be over twice the cost of the exact number of customers.

In contrast to Mailchimp the other email plans, each Email package comes with the full features and unlimited email.

It is more affordable if you can count between 100-500 subscribers, but the moment you're ready to join an account, Email could easily save users hundreds of dollars each year.

Simple and simple to utilize interface for email.

It's not all about price.

If you'd prefer to start with a blank slate it is possible to create sections or add changes to the style in the builder for emails with just one mouse click.

In the words of founder Susanne Rudd stated it,

"Mailchimp is a little complicated as the help documents contain links to other areas (if you're seeking to know something, it's best to know the y first). It's a common occurrence that I'll start out with a problem however, I end up having of other issues! It's quite difficult to work with. I appreciate how simple and user-friendly the interface can be."

In addition, Liz Reitzig from Nourishing Liberty has also contributed.

"It (Mailchimp) turned out to be SUPER difficult to navigate, and was also so complicated that it was hard to grasp. I've been using mail for about a month and am I'm not keeping (thankfully) the practices of earlier platforms."

If you're interested in experiencing the ease with which Email can be, you should try this for yourself without cost. Register for your account and click"Email" to get started. Click the "Email" option to begin emailing as well as creating campaigns.

The free version is packed with features for email that are up-to-date (and many more!)

Mailchimp could be able to give additional customers access to the free plan, but has more features.

Mailchimp gate automations, advanced segmentation and emails scheduling plans with higher level.

If you are using this kind of service, you will require additional services in the event that your list becomes larger and users with 20 people has the same features like those who have 20000 members. Size of the list has no influence on your strategy for marketing, which is why gives you the full options to get the most of this platform on right from the beginning of your day.

In addition, you can offer your product for sale by providing an online download, training product, or even a group. Make an incentive for customers to sign up for your mailing list.

It's a comprehensive platform that lets you manage your online company

The reason that people make the switch from Mailchimp to Mailchimp concentrates on mail. Additionally, it offers a complete solution to manage the whole enterprise online.

It's not a reason to doubt the fact for the fact that 61% those surveyed said they wanted everything to be in one location as the primary motivation for making changes.

A devoted Time management expert Anne Boccato states,

"I needed to use expensive services to facilitate creating permanent campaigns. I found an up-to-date email program just as I was looking for an affordable email service that did what I required. This is even better since it integrate with my course along with students, as well as a variety of different tools."

Entrepreneur coach for moms Ami Youngs claimed that they made the changes due to

"I searched for everything I needed to put in one location as well as the interface for emails was much simpler, even without the restrictions Mailchimp could manage."

Sewing instructor Monika Potaszynska said she was aware about this.

"It made sending emails to clients much effortless. I'm looking to sign up to a newsletter subscription so being able to store everything in one spot was very important for me."

in addition to the holistic aromatic therapist Erin Oberlander said,

"I looked for an online store that would meet all the needs of my work."

In just a few mouse clicks, you are able to email specific groups of your audience such as the people who have registered for your lead magnet, but haven't purchased your course or haven't accessed your account previously, or have been users of the product.

Furthermore, using an all-in-one system means that your email address is linked to the creator of your site and landing pages. All you have to do is to modify in any manner you like.

The email builder by's is ideal for beginners and experts. There is no need to know the ins and outs of an innovative third-party platform in order for getting your business (and your product as well as your email) operating.

In simple terms, if you're working to manage your business in one place and have your email connected to your site, products and customers, it might benefit you too.

Mailchimp Review Are you satisfied? Mailchimp the right option for you?

Mailchimp is an excellent email marketing software with a variety of options. Mailchimp stands out because it comes with a cost-free package with a limit of 500 subscribers. Customers typically appreciate its simple templates, as well as its data.

Mailchimp also has automations, campaigns, and advanced optimization capabilities that are included in more costly plans.

It is by itself, a bright spot because it already connects to your clients, classes and community websites Affiliate marketing, products for coaching, and more, so it can be easy to run everything in all within the same place.

The price of the product is cheaper as compared to Mailchimp for the vast majority of situations, and its Free package comes with more sophisticated options. You don't have to commit hours connecting dozens of technological devices, so we made simple and user-friendly, that includes all the functions you'll require right to get going right from the start.

If you're not sure which is which platform is best for you and your business, we'd like you to give this platform to try. It's free, and the free Email package includes the complete email marketing feature and has room for 100 users, so go for this now .

It could be the perfect Mailchimp alternative for you also.

For questions on marketing emails

What exactly is Mailchimp?

Mailchimp is a wildly well-known email marketing software that's employed by companies in addition to individuals including entrepreneurs as well as creatives. You can use Mailchimp to keep in contact with your followers and subscribers by email. A few plans include the most recent tools for digital marketing, advanced segmentation instruments, and also useful automated functions.

What alternatives are there to Mailchimp? Alternate options to Mailchimp?

FAQS

Email marketing FAQS

What is Mailchimp?

Mailchimp is a well-known email marketing tool for businesses and individuals as well as creators and entrepreneurs. Mailchimp can be utilized by Mailchimp to stay in touch with followers and subscribers via emails. Additionally, some plans include digital marketing tools such as advanced segmentation techniques, as well as beneficial automatizations.

Which are the top Mailchimp alternatives?

There's no doubt that our most popular Mailchimp alternative would be Email! Additionally, there are other methods for marketing via email that are similar to Mailchimp that are covered in these instructional videos.

What are the downsides to Mailchimp?

The disadvantages of Mailchimp is the cost along with the complexity of the plans for free. Pricing and plans of Mailchimp have been altered in recent months People were divided about whether they consider Mailchimp user-friendly or not. There are also email send restrictions on each plan. You could need to cover overage costs when you send more emails than you're able to manage.

Is it good to use Mailchimp?

Mailchimp can be a great choice if you're in search of an email provider that is a simple that offers a free service that can accommodate up to 500 users. The company has a huge number of people who enjoy this service. If you don't like it There are other alternatives such as Email that is less expensive.

Are you certain that Mailchimp really is free?

Yep! Mailchimp has a plan available for free, and you can use it when the amount of contacts that you manage is less than 500. The package includes 1000 emails every month sent along with tags and segmentation. Remember that should you over the monthly limit there could be extra charges, and you may also have to pay extra for functions such as timers and email automation.

How can you best promote your company via emails?

There's a chance that we're bias, but we think Email is the most efficient way to market through mail. If you sign up through Email, you get incredible emails, email templates, and unlimited email messages for all plans. It is also possible to create emails for marketing and check how much you earn with each email. Your emails will be connected to your website and client landing pages, landing pages, and even courses, and any other thing else.

Register NOW

Join for a no-cost account

Participate in more than 150,000 artists who use their skills to create websites, sell digital goods and develop online communities. Start for free and start today!

This article was originally posted this site

This post was first seen on here