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The refund policy is the rules which you can use to provide your customers with information on how to receive the refund they were promised when they returned their purchase to you store. A reasonable policy for a small-sized business could contain information on timelines as well as the method by the refund process and what the customers need to do in order to receive the money back.

The significance of policies on refunds is that they aid customers in making purchases, as well as establish confidence and trust with the organization. Learn more about the importance of policies on return and refund, and also look over a sample model for an effective refund policy.

Please note that the sample refund policy serves as an example for a starting point. It was not meant to be used as an actual return policy template, nor is it intended to be used as legal guidance.

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