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The refund policies are a set of rules that provide customers with all the information they need to get the money they paid for after they return items they bought to the shop. A reasonable business policy that is suitable for small businesses could contain specifics like timeframes, methods by how refunds are dealt with and the procedures customers have to take to receive the refund.

Policies on refunds are crucial because they assist customers in making buying decisions, and also help build confidence and trust for your company. Learn more about the significance of a return and refund policy and also view a sample of a model for a policy regarding refunds.

A reminder: The refund policy is only an initial step, and is not meant to serve as a return policy template or provide legal advice.

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