International Recurring Payments (How we deal with it for you) (How we handle it for You)

Nov 4, 2022

If you are managing international recurring payment There are three major considerations:

  1. Staying current in local taxes and transaction regulations
  2. Making it really simple for buyers to finish their first purchase and after that, join the regular payments
  3. Make sure that every payment following has been processed

Although this might sound easy however, there's an array of variables to take into consideration to achieve those three goals such as:

  • Currency conversion rates
  • Payment types that are preferred
  • Payment processing
  • Tax payment and the remittances for each country as well as state or territory and the like.
  • Payment failure handling
  • Fraud prevention
  • Controlling subscriptions
  • The site's translations
  • Chargebacks
  • Dunning process
  • And there's plenty more.

The majority of companies that offer recurring payments can only aid you in a few of these areas while leaving the rest to you to determine. For example, certain payment options will help the processing of payments using currency that is not in your country but are not able to assist you in paying your taxes in these nations.

In this post, we will describe what it means to become the Merchant of Record and how :

What Does it Mean to Have as Your Merchant of Record

An Merchant of Record (MoR) is a company that sells items or services to consumers. The MoR is accountable for every element of the transaction. This includes gathering and processing payment details such as security, taxes, compliance charges, audits and so on. If there is any issue, or the process isn't done correctly The MoR can resolve issues in your name.

Companies can have their own MoR and handle all these tasks internally. Or, they could shift the entire process over to us and allow us to be responsible for every transaction. As the MoR, you have complete control of the service or product, user experience, and brand and we handle everything else, namely taxes, legal compliance , as also credit card network acceptance rates, dunning, and many more.

Let the collectors be paid and make payment of VAT and Sales Tax.

There was a time that SaaS along with software were not exempt from taxation in many countries around the globe (or simply not a significant target for audits). The rules for taxation of digital sales are evolving and becoming more widely applied.

Every country, state, province, territory, etc. that you do business with is governed by its own rules regarding the amount and type of taxes that need to be collected, and the time when they must be payed. This is a lot of work to keep track of.

Note:.

The majority of the time the global tax administration requires a payment processing system along with tax compliance software to determine and collect VAT and sales tax for every transaction. While some payment providers offer tax refunds on behalf of you, however, you'll be accountable to pay the tax. If you don't make the correct tax payment it could result in owing thousands of dollars in penalty, interest and penalties. But figuring out how to pay tax in every regions can be extremely difficult and usually requires a group of tax accountants and tax specialists.

Once your MoR is due, we collect and transfer taxes on consumption (including GST TVA, SST, etc.) on every transaction, and we file all necessary tax returns for you.

Automatically calculates and applies the tax to be paid in the total cost at checkout. We also support tax-exempt transactions in addition to other special circumstances.

VAT Information Customer Checkout

Always ensure that you are at the right level of compliance Local Laws and Regulations

Like taxes, each nation, state, territory, etc. additionally has their individual laws and regulations regarding the way that regular transactions are carried out. As an example it is it is the case that a law states it is the Reserve Bank of India limits the automatic recurring payment up to Rs.15,000 INR. When a payment exceeds that amount, the person making the payment must approve the transaction using another factor of authentication (AFA) such as a single-use password (OTP). In order to comply with the RBI regulations, you have to file an e-mandate detailing the type of AFA you'll be using.

This is just one example of the rules you should be aware of when you are transacting internationally.

Becoming aware of the rules and regulations for each area could be time-consuming as well as costly. If you do not have the proper methods in place it will be impossible to collect the payments. A few payment systems will help you stay in the loop with regards to local laws and laws by notifying that they have learned of any changes to laws or regulations. You are, however, responsible for knowing and observing all laws and rules.

But for customers, this will not be an issue because, as the MoR for us is your responsibility and we're fully accountable for ensuring we adhere to local laws and regulations for transactions. Our legal team stay up to date on all legal aspects and make sure that all necessary procedures are in place to taking payment.

We are fully in compliance with the EU General Data Protection Regulation (GDPR) and is fully compliant with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). We also renew our Level One certification (which is the most prestigious level that is possible) by certifying conforming to the Payment Card Industry Data Security Standard (PCI DSS) every year.

GDPR and PCI DSS

Reduce Involuntary Churn by Automating Retries to Pay and Notifications to Customers

Since involuntary churn is one of the primary reasons companies that make use of subscriptions loose clients, many companies use a method of automatically retrying failed payments or informing customers of the failed payment. This is a great starting point, however the next step is to notify clients of payment types that are about to expire before they can make the payment as well as to monitor repeatedly the time after making a failed payment. It will require many hours of employees and effort to maintain these systems.

We take care of every payment error and notification for our customers.

The system sends emails reminders to holders of cards when their card will expire, so they may update the details of their credit card prior to whenthe card's payment is processed. Furthermore, the system attempts to attempt to make a new payment. If the attempt to pay remains in error The system will immediately inform the user. The client can choose to have us send out reminder emails for two three, five, seven 14 and 21 days after the payment method is unsuccessful. Our research has shown that such reminders and alerts could significantly reduce the frequency of churn that is not voluntary.

Customer Emails: Charge Failed, Payment Overdue, Trial Reminder

The clients' service won't be impaired. In the event that the service is continued, it will make the client less likely to let the service to expire, and more likely to take the time to update the information.

Also, it is possible to suspend rather than cancel their subscription if they don't change the payment details. The customer can resume their subscription , without the stress of re-onboarding.

While buying, it is possible for friction to cause companies to take on smaller numbers of clients than they should. For international clients, there may be several causes for payments-related friction. Examples include:

  • You don't offer your customers the method of payment they would prefer
  • The payment message they receive isn't in a language they know.
  • The price isn't listed in local currency.
  • The transaction is rejected or it takes too long to finish

aids you in conquering the obstacles by:

  • accepting many different payment methods (and taking care to manage these options so that transactions can be authorized quickly)
  • The translation of your payment page(s) to many different languages
  • Converting the price to local currency

We'll discuss this in greater detail in the coming parts.

Preferred Methods of Payment

Payment methods are accepted in different nations. If you do not offer the forms of payment that certain customers prefer, you'll be able to convert less of them to customers. This is why it's crucial to make sure that your payment system is able to handle all kinds of transactions that customers looking for are acquainted with. Actually, many International payments are extremely restricted by the type of transactions that they accept.

For example, some payments services only accept debit transactions. When your clients of choice make use of credit or debit cards (e.g., PayPal) It could cause problems.

If you're planning to take payments from abroad You must also be informed of the range of credit cards used in various countries. For example, while MasterCard as well as Visa credit cards can be frequently utilized by people in the United States, UnionPay is more common in China.

But, integrating or managing payment options that are widely used is more complicated than just adding their logos to your screen at checkout. Each card issuer has different tolerance levels for fraud as well as chargebacks. Additionally, they have their own rules regarding how transactions take place. If you aren't in compliance to these rules, the card network may end the process of authorizing transactions altogether.

Additionally, it is compatible with the top payments, which include:

  • ACH
  • SEPA
  • BACS Direct Debit Scheme
  • PayPal
  • Amazon Pay

In addition, the network is more likely to accept local-processed payments when the bank of the buyer and the bank of the seller are in the same region (for instance, a customer who is from Germany is paying an organization in Germany). The card network works with a variety of Acquiring banks throughout the world and is expected to continue expanding. Since we sell to you on behalf of a MoR the majority transactions for your business are processed locally, which means more payments are authorized.

Automated Currency Conversions and Translations to help with Language Translations

They are more likely trust a shopping experience that's in their own country and language. If you've never modified the language of your checkout page or converted your prices into local currency, you're likely that you'll lose customers.

     With , you can transform the contents of your shopping cart to different languages. It is also possible to change the price that customers are shown in local currency.

For shopping cart translations, you can:

  1. Allow each customer to choose their preferred language using a dropdown menu.
  2. The language is locked and it will automatically select the appropriate one based on the country of the buyer.
Choose Country/Language: With , you can translate your shopping in cart into different languages and automatically convert the customer facing price to local currencies.

Additionally, you have two choices to convert currencies:

  1. Create your own price for every one of the currencies. Our team can aid you in determining which price to fix.

If you choose to let convert product prices be completed for you and we'll follow the formatting that is used to calculate the seller. In this case, for example, if the cost of the base item is $19.99 and your conversion rate in Euros is EUR20.29 It would be changed to EUR20.99.

Change Your Subscriptions and let us manage the rest

It includes all the tools needed to design and control various kinds of recurring online payments. Here are a few examples of different kinds of recurring payments you might be able to manage :

  • Free trial periods that are free of charge, with or without the need to collect payments prior to the trial
  • Subscriptions that are prorated
  • Periods of variable cost of billing
  • The subscription has been suspended.
  • Upgrade renewals
  • Prepaid recurring bill
  • It is a single purchase upon signing up
  • and more...

It's easy to create almost any type of subscription with just two steps. It is possible to set up the majority of subscriptions with no need code, however it is possible to create complicated subscription logic using our API and webhooks library.

Edit Subscription Pricing: Standard or Managed

All-in-One Pricing (No Hidden Fees)

Most payment service providers cost a flat fee per transaction, and cost extra for each extra option (e.g., access to global payment networks, subscription-related logic, or.). The prices for these services make it difficult to know what you'll be charged. This can make it difficult to expand globally when the business expands because the cost will increase as you need to add new features.

     We don't add any additional charges for feature. Instead, our staff will work out a simple fee that will give users access to each aspect of . Your price is based on the volume of transactions the system handles , and you'll only be charged when transactions are completed.

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