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When we talk to customers at the help desk, there are often questions such as, "How can I transfer a group of people to an alternative plans?" or "Where can I see an overview of seats-in-use across all subscriptions of an individual subscription?" We're answering the above questions (and other questions!) with these 6 handy updates.

Change of plans? Not a issue!

If you're a member who wants to upgrade and gain subscription access for the whole team We've made it easy to transfer from a single plan to a group plan--or from one group plan to one that doesn't require any effort on your end! Learn more -

It's easy to swap group managers

It's common for people to move out of their companies or to change their roles so we've made it much simpler to switch group managers for you as well as your members. Learn more -

Group leaders can oversee the subscription, without having to use a seat

It is easy to exclude group managers from taking up a seat (and getting benefits for members) with a new subscription-level setting. Get more information -

Reduce friction associated with externally paid subscriptions

Now you have complete control over auto-renew , which can help manage expectations around subscriptions paid externally. Learn more -

Easy access to Manage Members page. Manage Members page

View seat usage at a glance

We've made it easier to help you understand the performance of your group subscriptions at a glance, with a seat usage overview.

We're looking forward to hearing how these updates lighten the burden on you! If you have questions regarding these changes, contact us at the help desk. We'll be happy to help.