Brodo The journey From a Takeout Opener for Nationwide Shipping, with the Help of

Mar 17, 2023

Broth is the most comfort food. What's the one thing we remember the most fondly about becoming sick when we were young? It was the days when we stayed home from school curled up on the couch watching the Price is Right, sipping of -- sure, it's true! -- broth. It's still warm, fuzzy sensation for adulthood, regardless of whether they're sick or hunkering down to stay dry or seeking a boost of motivation to get through their day.

Broth, particularly the bone broth, is extremely healthy, packed with nutrients that will boost the health of your digestive tract and skin, bones, and more.

Brodo provides this superfood with an intense flavor that is available at their four New York City locations and as a partner with their clients around the globe.

Making their way to the fame and success they're entitled to

The story started at the home of Marco Canora, a James Beard winner of the James Beard Award, who began offering bone broth in take-away cups at the windows at the restaurant he ran in a New York City restaurant. The year was 2014. Marco began drinking broth for himself in a fresh, healthier diet He was thrilled to offer it to people within the community in lieu of coffee.

Brodo founder, smiling at the camera

This single location grew to four locations in that New York City area. After that, Brodo began to sell its tasty bone broth online via their online store. They then managed to get their broth in the freezer section of major retail stores like Whole Foods. They now offer their products throughout the United States and are constantly introducing innovative products like the soup kit.

What's the secret to the success of these businesses?

One of the primary reasons is their commitment to premium components and methods and processes, which they describe as "The old method reinvented again." They use real bones from real animalsand fresh, natural vegetables in which they cook for lengthy intervals of time, without additives, concentrates or preservatives. They do not cut corners which is evident its in the quality and nutrition worth of their food items.

In buying online, it was found in choosing the best tools and partners that can help their customers as well as their business.

Brodo sipping broth on top of ingredients like garlic and Parmesan

Brodo and

Brodo's first encounter with WordPress was not perfect. Their first website didn't fulfill their expectations They even thought about changing to another platform.

The team from Automattic was able to step in and work with the team to understand their unique requirements and build an online shop that could be able to meet their specifications. Now, they have an online store with user-friendly design that Brodo's Brodo team has been able to maintain , and that provides a superior customer experience. The store is an excellent representation of the Brodo branding.

Brodo homepage with an image of three broths side by side

The brand new Brodo has a mobile-first approach with a fantastic user interface, and great accessibility

The process of revamping began with taking a mobile-first approach, considering that nearly half of the online users use smartphones. Improving the website's customer experience (UX) and customer experience (CX) was the principal goal.

To improve the user experience on the front-end, Automattic built an intuitive and visually appealing interface that highlights the advantages that bone broth can bring. Simple animations draw viewers' attention as soon as they arrive at the website, and an enormous menu allows for easy navigation.

dropdown mega menu on Brodo's website

The website they previously employed was a hard-gd. This made it difficult to even make minor changes like making changes to images or text. Their website was constructed is built with their WordPress Block Editor which allows them to change everything from the products to bundles of goods to posts and pages. It's a huge benefit to growing and bustling business.

Setting up broth subscriptions

Customers can select among a range of options, like the Chicken Lover's Pack, the Variety 10-Pack, and the Brodo At Home gift Pack You can then pick between a one-time order and a shipment every two to four weeks. There are also discounts for regular subscriptions.

Current subscribers are able to login to their account via the website and switch their subscription on and off to pause delivery, stop delivery, skip a shipment, select certain dates for delivery or even alter the flavour of their boxes. It also lets you know the date when their next delivery will arrive. The customers benefit because they do not need to dial a support number in order to get their subscription. Brodo has the ability to assign help desk staff to deal with other concerns and decrease anxieties of the customer.

Choosing the right equipment

Making use of the appropriate instruments has enabled Brodo to develop a striking professional, high-quality website. There are a number of tools we've discussed, but below are a few different tools they utilize to achieve precisely what they require to satisfy their clients and the business they run:

  • pressable The controlled WordPress host is equipped with tools for speed, security , and scalability that are specific to the CMS. (CMS).
  • Jetpack: The speed-enhancing tools that are available through this plugin -- such as VideoPress -- play a big role in maintaining rapid loading speed while offering gorgeous images as well as top-quality capabilities. Jetpack provides security scanning as well as real-time cloud backups to protect Brodo's site.

An experience that is cohesive for all

One of the most significant accomplishments with Brodo's new website is the better customer experience, both for the Brodo employees as well as clients. The entire system is intuitively created, with automation allowing them to reduce time and resources, allowing them to be able to focus on their most important work.

You can certainly achieve the same results for your business. is passionate about helping real entrepreneurs build their brands and increase their sales with tools that work seamlessly together.

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